Business Identity
Ciphra VPN is operated by CIPHRA SOFTWARE, based in Vancouver, Canada. Support is available at [email protected].
Ciphra VPN Trust Center
Ciphra VPN is operated by CIPHRA SOFTWARE from Vancouver, Canada. This page summarizes the public details users and search engines should be able to verify quickly.
Last updated: May 14, 2026
Privacy Scope
We do not log browsing history, DNS queries, traffic content, or the sites you visit. Limited operational metadata is used for reliability and abuse prevention.
Policy Links
Read the full Privacy Policy, Terms of Service, and Support pages for the detailed user agreement.
Clear Data Boundaries
The important distinction is between browsing activity and operational metadata.
Activity We Do Not Log
Browsing history, DNS queries, traffic content, and the sites you visit.
Operational Metadata
Connection timestamps, bandwidth usage, and server access logs used for service quality and abuse prevention.
Retention
Server access logs are automatically deleted after 30 days. Aggregated statistics may be retained for service improvement.
Trust FAQ
Ciphra VPN is operated by CIPHRA SOFTWARE from Vancouver, Canada.
No. We do not log browsing history, DNS queries, traffic content, or the sites you visit. Our Privacy Policy explains the limited operational metadata we use.
Email [email protected] or visit the Support page.