Last updated: September 3, 2025
By accessing, downloading, installing, or using Ciphra VPN's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
These Terms constitute a legally binding agreement between you ("User" or "you") and Ciphra VPN ("Company," "we," "us," or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.
Ciphra VPN provides Virtual Private Network (VPN) services that encrypt your internet connection and protect your online privacy. Our Service includes:
We strive to maintain high service quality but do not guarantee uninterrupted or error-free service.
You must be at least 18 years old or the age of majority in your jurisdiction to use our Service. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.
By using our Service, you represent and warrant that:
To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You are solely responsible for:
You agree to provide accurate, current, and complete information and to update such information as necessary to maintain its accuracy.
You agree to use our Service only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and third-party rights.
You may use our Service to:
You agree not to use our Service for any of the following prohibited activities:
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We maintain a strict no-logs policy regarding your internet activity. We do not monitor, record, log, store, or pass to any third party your browsing history, traffic destination, data content, or DNS queries.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
The Service, including all software, applications, content, trademarks, and other intellectual property, is owned by Ciphra VPN and is protected by copyright, trademark, and other intellectual property laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use our Service for your personal, non-commercial use.
You may not:
We offer various subscription plans with different features and pricing. All prices are clearly displayed at the time of purchase.
Subscriptions automatically renew unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings.
We reserve the right to change our pricing with 30 days' advance notice. Price changes will not affect your current subscription period.
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our Service. Scheduled maintenance, technical issues, or force majeure events may affect service availability.
Our Service may not be available in all countries or jurisdictions. We reserve the right to restrict access to our Service in certain locations.
We are not responsible for the availability or performance of third-party websites, services, or content accessed through our Service.
You may terminate your account at any time by canceling your subscription through your account settings or by contacting us directly.
We may suspend or terminate your account immediately if:
Upon termination, your right to use the Service ceases immediately. We may delete your account data, subject to applicable law and our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CIPHRA VPN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to defend, indemnify, and hold harmless Ciphra VPN and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
Before filing any formal dispute, you agree to first contact us to attempt to resolve the matter informally.
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action, collective action, or representative proceeding.
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of [Your Jurisdiction].
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ciphra VPN regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or government actions.
Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, and governing law.
If you have any questions about these Terms or our Service, please contact us:
Email: [email protected]
We will respond to your inquiries as promptly as possible.